Contact information

CONTACT

Contact Style Shelter LLC

Choosing a wind chime can involve more than selecting a design. Size, material, tone, hanging location, wind exposure, and mounting method can all affect the final experience.

If you have a question before or after placing an order, you can reach us using the information below.

Company Information

Style Shelter LLC
516 N Franklin St
Kirksville, MO 63501
United States

Email: service@styleshelter.com

Customer Service Hours

Monday through Friday
09:00 AM–05:00 PM CT

Saturday, Sunday, and recognized holidays are generally outside our normal customer-service schedule.

Messages received outside business hours are normally reviewed during the next available business period.

What We Can Help With

You may contact us about:

  • Wind chime size and dimensions;
  • Materials and finishes;
  • Tone and sound characteristics;
  • Hanging-location questions;
  • Product care;
  • Order status;
  • Shipping and tracking;
  • Address corrections;
  • Returns and refunds;
  • Damaged merchandise;
  • Missing parts;
  • Payment questions;
  • Privacy requests.

If your question concerns an existing purchase, please include your order number.

If you are asking about placement, it may also help to tell us whether the wind chime will be installed on a porch, balcony, patio, garden structure, tree, or another location.

Please do not send full payment-card numbers, passwords, Social Security numbers, or other unnecessary sensitive information through ordinary email.

Style Shelter LLC
516 N Franklin St
Kirksville, MO 63501
United States

Customer service:
Monday–Friday, 09:00–05:00
Central Time (CT)

service@styleshelter.com