Shipping policy
A Wind Chime Needs Care Before It Meets the Wind
Last Updated: August 25, 2026
Wind chimes often contain multiple suspended components.
Tubes, cords, clappers, sails, decorative elements, and hanging rings can scratch, bend, tangle, or chip if they are not properly secured during transportation.
Our shipping process therefore includes both preparation time and carrier transit time.
Business Hours
Our normal operating schedule is:
Monday through Friday
09:00 AM–05:00 PM CT
Order Cut-Off
Our daily order cut-off is:
5:00 PM CT
Orders submitted after 5:00 PM CT generally begin processing during the next applicable business day.
The cut-off time does not guarantee same-day shipment.
Processing Time
Most orders are processed within:
1–3 business days
Processing may include:
- Payment confirmation;
- Inventory verification;
- Product inspection;
- Protective wrapping;
- Securing hanging components;
- Packing;
- Shipping-label preparation;
- Carrier handoff.
Shipping Time
After the package has shipped, estimated carrier transit is:
3–5 business days
Processing and transit are separate.
Normal Estimated Timeline
Processing: 1–3 business days
Shipping: 3–5 business days
Estimated total: approximately 4–8 business days
Shipping Area
Our standard online shipping service is intended for eligible addresses within the:
United States
Tracking
When tracking information is available, it will normally be provided after the package enters the carrier process.
A new tracking number may require additional time before the first movement appears.
Multiple Packages
Certain orders may be separated into multiple packages if doing so helps protect delicate or oversized components.
Multiple packages may:
- Have different tracking numbers;
- Leave at different times;
- Arrive on different days.
Address Accuracy
Customers should carefully verify:
- Recipient name;
- Street address;
- Apartment or unit number;
- City;
- State;
- ZIP code.
If you discover an error, contact:
as soon as possible.
We will attempt to make a correction before shipment, but address changes cannot always be guaranteed after fulfillment begins.
Unpacking Wind Chimes
Certain hanging parts may be temporarily secured during transport.
Carefully remove protective ties and packaging.
Do not force cords apart or bend metal tubes in an attempt to untangle the product.
Damaged Shipments
If your order arrives damaged, retain:
- The wind chime;
- Broken or detached parts;
- Outer shipping carton;
- Internal packaging;
- Shipping label.
Photographs can help us determine what occurred.
Delivery Delays
Delivery estimates may be affected by:
- Severe weather;
- Carrier congestion;
- Transportation disruptions;
- Holiday volume;
- Address problems;
- Other circumstances outside our reasonable control.
Contact
Shipping questions may be sent to:
Style Shelter LLC
516 N Franklin St
Kirksville, MO 63501
United States
Customer service:
Monday–Friday, 09:00–05:00
Central Time (CT)